Client Care Program Signup


Technology Design Associates Customer Care ProgramBelow you will find a form to sign up for our Client Care Program. When you decide on the plan that fits you, please fill out the form below and you will be contacted by a member of our Support Team. 

We will send you a welcome package which includes a direct phone number for our Client Care Program members as well as your coverage terms.

If you decide you do not require a maintenance plan, we still need you to notify us in writing.  Please click on the link below to OPT OUT.


Client Care Program Comparison


  • Opt Out - No Plan

    • No Devices Monitored
    • No 24 Hr System Monitoring
    • No Monthly Reporting
    • No Internet Speed Monitoring
    • No Annual Firmware Upgrades
    • No After Hours Hotline - Support Request via website
    • NoRemote Reboot & Troubleshooting
    • No Quarterly On-Site Health Checks
    • No Annual On-Site Preventative Maint.
    • No Calibration (Audio/Video)
    • No Telco/Cable Authorization
    • No Preferred Priority Service
    • Service Labor Discount – 0%
    • Standard Labor Rate
    • Standard Programming Rate
    • Standard Truck Roll Rate
    • Remote System Restoration - Standard Rate
    • After Hours Service Labor (Emergency) - Standard Rate

  • Standard Plan - $50/month

    • Up to 25 Devices Monitored
    • 24 Hr System Monitoring
    • Monthly Reporting
    • Internet Speed Monitoring
    • Annual Firmware Upgrades
    • After Hours Hotline - Support Request via website
    • Remote Reboot & Troubleshooting
    • No Quarterly On-Site Health Checks
    • No Annual On-Site Preventative Maint.
    • No Calibration (Audio/Video)
    • No Telco/Cable Authorization
    • No Preferred Priority Service
    • Remote System Restoration - FREE
    • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

  • Standard Plus Plan - $125/month

    • Up to 25 Devices Monitored
    • 24 Hr System Monitoring
    • Monthly Reporting
    • Internet Speed Monitoring
    • Annual Firmware Upgrades
    • After Hours Hotline - Support Request via website
    • Remote Reboot & Troubleshooting
    • Quarterly On-Site Health Checks
    • No Annual On-Site Preventative Maint.
    • No Calibration (Audio/Video)
    • No Telco/Cable Authorization
    • No Preferred Priority Service
    • Remote System Restoration - FREE
    • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

  • Premier Plan - $125/month

    • Unlimited Devices Monitored
    • 24 Hr System Monitoring
    • Monthly Reporting
    • Internet Speed Monitoring
    • Annual Firmware Upgrades
    • After Hours Hotline - Support Request via website
    • Remote Reboot & Troubleshooting
    • No Quarterly On-Site Health Checks
    • Annual On-Site Preventative Maint.
    • Calibration (Audio/Video)
    • Telco/Cable Authorization
    • Preferred Priority Service
    • Remote System Restoration - FREE
    • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

  • Premier Plus Plan - $200/month

    • Unlimited Devices Monitored
    • 24 Hr System Monitoring
    • Monthly Reporting
    • Internet Speed Monitoring
    • Annual Firmware Upgrades
    • After Hours Hotline - Support Request via website
    • Remote Reboot & Troubleshooting
    • Quarterly On-Site Health Checks
    • Annual On-Site Preventative Maint.
    • Calibration (Audio/Video)
    • Telco/Cable Authorization
    • Preferred Priority Service
    • Remote System Restoration - FREE
    • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

Please complete the form below to enroll your home in the Customer Care Program.

Reoccurring Payment Information Form

Customer Information

Address Of Location To Be Covered

Service Plan

Desired Plan *

I understand the following by choosing the option of the STANDARD PLAN:

  • My credit card will be charged $50/month
  • 25 Max Devices Monitored
  • 24 Hour System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • No Quarterly On-Site Health Checks
  • No Annual On-Site Preventative Visit
  • No Calibration of Audio or Video
  • No telephone or cable authorization
  • No Preferred Priority Service
  • Remote System Restoration is FREE
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

I understand the following by choosing the option of the STANDARD PLUS PLAN:

  • My credit card will be charged $125/month
  • 25 Max Devices Monitored
  • 24 Hour System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • Quarterly On-Site Health Checks
  • No Annual On-Site Preventative Visit
  • No Calibration of Audio or Video
  • No telephone or cable authorization
  • No Preferred Priority Service
  • No Service Laber Discount
  • Remote System Restoration is FREE
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

I understand the following by choosing the option of the PREMIER PLAN:

  • My credit card will be charged $125/month
  • 25 Max Devices Monitored
  • 24 Hour System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • NO Quarterly On-Site Health Checks
  • Annual On-Site Preventative Visit
  • Calibration of Audio or Video
  • Telephone or cable authorization
  • Preferred Priority Service
  • Remote System Restoration is FREE
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies

I understand the following by choosing the option of the PREMIER PLUS PLAN:

  • My credit card will be charged $200/month
  • Unlimited Devices Monitored
  • 24 Hour System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • Quarterly On-Site Health Checks
  • Annual On-Site Preventative Visit
  • Calibration of Audio or Video
  • Telephone or cable authorization
  • Preferred Priority Service
  • Remote System Restoration is FREE
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies
Upon receipt of this form, our Customer Care representative will contact you to secure your method of payment.
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