Staying Safe in Challenging Times - COVID-19(Coronavirus)
Valued Technology Design Associates clients, friends & associates. It seems we are all beginning to understand the impact of the COVID-19 (Coronavirus) on our local community and country. Our company values embody trust. You trust us in your home, with your network and your data. Please know that you can also trust us to do everything within our capabilities to ensure the safety of our valued clients and our valued staff as we continue to support you.
With this communication, we wanted to reach out with an update on the actions we are taking to minimize any disruption to our clients while keeping everyone as safe as possible.
We recognize that many of our clients will be working from home for the foreseeable future. We are committed to ensuring uptime for all of your systems while adhering to best practices from the Centers for Disease Control (CDC), World Health Organization (WHO).
As a result of the dangers from close contact, we have adjusted our policies to emphasize remote support whenever possible. The TDA Support Team has developed extreme expertise in this area and we look forward to applying that expertise when possible. To support this initiative we will not be charging for any tech calls that are 10 minutes or less by phone or email so please try these options first in order to minimize your wait times.
Our daytime support phone and email address are 541-948-5095 ext 715 and email@example.com For our customers on our client care program your afterhours contacts remain the same and you will receive the same support options you always have.
If the problem requires an in-person service call, we will implement the following additional safety policies:
- Adding multiple antibacterial products on our trucks for use in cleaning frequently touched surfaces while onsite
- Ensuring that every item touched by our employees is cleaned and sanitized (i.e. equipment, iPad/controllers, remotes, etc.).
To ensure that our employees remain healthy we have implemented the following procedures:
- Daily A.M. temperature health screenings for all employees.
- Educating employees on the latest recommendations to help prevent illness
- Increasing the frequency of cleaning our work-stations, key equipment and inventory
- Adjusting our policies around sick pay to ensure our associates don't have to choose between getting paid or staying at home to recover if sick
Our office is and will remain open and we are completely committed to ensuring the health and safety of our employees and customers during this challenging time.
Please be assured that we are following guidance from the CDC, WHO and local health authorities. We will address and communicate any changes in risk levels and any issues that arise.
Thank you for being a Technology Design Associates customer. We appreciate your business and look forward to working through this together.
About the Home Technology Association
The Home Technology Association (HTA) was formed to create a preeminent standard of excellence for the Custom Installation (CI) industry. HTA Certification is a rigorous-to-achieve standard that homeowners, builders, architects, and interior designers can rely on to find the very best residential technology integrators for their projects. Technology integrators who have passed the demanding 60+ point vetting process that focuses on exemplary customer service and aftercare support and a positive business reputation will be HTA Certified and recognized as part of an elite group of dedicated, highly skilled firms. The stringent criteria was developed by industry veterans and refined by the HTA Board of Advisors, which includes top executives from Sony, Lutron, Crestron, Control4, Savant, and more.
Home Technology Association Certification
Bend, OR Sept. 5,2019
Technology Design Associates a premier custom electronics and home technology integrator, has passed the rigorous requirements necessary to earn certification by the Home Technology Association.
We are fully certified in Bend and Ashland, OR and Reno and Portland|Vancouver are in the process of completing the certification process.
The Home Technology Association is the first independent organization to educate and empower homeowners in their technology purchases, recognize exceptional businesses, and elevate the technology integration industry’s status and stature with a rigorous third-party certification process.
Technology Design Associates Ranked Amongst Top Home Technology Firms.
Technology Design Associates has become one of the first in the Northwest to achieve the designation of HTA Certified home technology integration firm. The HTA uses 60+ criteria to evaluate dealers and only the top 10 to 15 percent of dealers nationwide achieve this coveted certification.
HTA Certified dealers like Technology Design Associates exhibit a stellar reputation in the marketplace, a demonstrated history of technical competence, and a commitment to high-quality aftercare service and support. Technology Design Associates commits to adhering to the standards set by the HTA to maintain its status as an HTA certified dealer.
Like Michelin Stars for Home Technology
Consumers buying a diamond know to look for GIA certification from the Gemological Institute of America. Those looking for a high-quality restaurant will look at a chef’s Michelin stars. The HTA seeks to simplify the process of purchasing home technology systems with its certification standards. HTA Certified dealers consistently meet or exceed consumer expectations at every stage of a project, including post-installation service and customer support.
Control4 Releases OS3EMPOWERS HOMEOWNERS LIKE NEVER BEFORE!
With new features, a fresh interface, and more than a thousand enhancements, homeowners can now personalize and organize favorite rooms, devices, and scenes, swipe-and-tap for easy navigation, customize wallpapers to their liking, and enjoy an enriched entertainment experience.
- Create whole home dashboard
Bring favorite devices from across the home into a single room view.
- Swipe between favorite rooms
Quickly navigate between favorite rooms with a simple swipe.
- At-a-glance status for more devices
See if the garage door is open, or a door is locked, without tapping anything.
Technology Design Associates – 541-948-5095
Home Theater Installation
Be the center of attention on football Sundays and gather the family together for some great family entertainment. We can do it all from Ultra HD to setting up your video game center. AND, it’s all integrated with the rest of your home!
Your kids work hard all day to turn on every light in the house. Wouldn’t it be nice to have a smart lighting control in the home? Now you can turn them all off in one touch, right from your bedside table—or even your smart phone.
Our partnership with automated shade partners goes beyond industry standards to reach new heights in innovation. Technology Design Associates’s shading systems are designed with both form and function in mind. If there is a new and more effective way of doing things we are going to get our creative minds to work to make it happen.
Amazon Alexa Integration
We’ve all been there—walking through the door into a dark house, arms full. Wouldn’t it be nice to tell your house to offer a helping hand? Now you can. A simple voice command—such as “Alexa, turn on Welcome”—lights up the hallway and kitchen, fires up your favorite Pandora station, while the door locks itself behind you.
Smart Home Energy Mgmt
Part of having a smart home is energy management which can lead to saving money. All of our techs are Control4 and Lutron certified. That means we can provide the benefit of using both those products in our design to make your home as energy efficient as possible!
Outdoor Entertainment Areas
Outdoor Entertainment Areas are an easy option to include in your new home build or remodel.It’s the perfect way to spend an evening, watching the sunset over the mountains or just enjoying the breeze as it comes up the gorge!
Cyber Security For Your Home
Technology Design Associates has partnered with FIREFX to deliver a full line of cyber security protection for your home or commercial space. Created by veterans and using “Military Grade” firewalls, FIREFX is designed with the homeowner or commercial office space owner in mind.
Client Care Program
We know that your home automation system is an important investment and an important part of your life and how you live it.Because of that, we’ve put together a comprehensive Client Care Program that will help you maintain your investment and make sure that your system stays in tip top shape and is online and operational when you need it. .
Commercial project? From audio and video conferencing to projection systems, lighting and shading controls, networking and full building automation, we’re ready to help you succeed…
Are you thinking about including a component of smart home automation, home theater, smart home energy management in your upcoming building or remodeling project. Let’s plug in to the design process from the get go!
Have questions about a specific project or just some ideas? We always have someone standing by to help you. Just click the Chat or Email tab below at the bottom of the page.