Technology Design Associates Client Care Program

We know that your home automation system is an important investment and an important part of your life and how you live it.

Because of that, we’ve put together a comprehensive Client Care Program that will help you maintain your investment and make sure that your system stays in tip top shape and is online and operational when you need it.

Please take a look at the options below and let us know if you have any questions.

~ Ron Wanless – President/Owner

No Plan

$0

Warranty 90 days from install
  • Devices Monitored
  • 24 Hr System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • Quarterly On-Site Health Checks
  • Annual On-Site Preventative Maint.
  • Calibration (Audio/Video)
  • Telco/Cable Authorization
  • Preferred Priority Service
  • Service Labor Discount – 0%
  • Standard Labor Rate – $95/hour
  • Standard Programming Rate – $120/hour
  • Standard Truck Roll Rate – $125
  • Remote System Restoration – $125/hour
  • After Hours Service Labor (Emergency) – $190/Hour

Standard

$50

Per Month
  • Max Devices Monitored – 25
  • 24 Hr System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • Quarterly On-Site Health Checks
  • Annual On-Site Preventative Maint.
  • Calibration (Audio/Video)
  • Telco/Cable Authorization
  • Preferred Priority Service
  • Remote System Restoration – FREE
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies
Buy Now!

Standard Plus

$125

Per Month
  • Max Devices Monitored – 25
  • 24 Hr System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • Quarterly On-Site Health Checks
  • Annual On-Site Preventative Maint.
  • Calibration (Audio/Video)
  • Telco/Cable Authorization
  • Preferred Priority Service
  • Remote System Restoration – FREE
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies
Buy Now!

Premier Plus

$200

Per Month
  • Max Devices Monitored – Unlimited
  • 24 Hr System Monitoring
  • Monthly Reporting
  • Internet Speed Monitoring
  • Annual Firmware Upgrades
  • After Hours Hotline
  • Remote Reboot & Troubleshooting
  • Quarterly On-Site Health Checks
  • Annual On-Site Preventative Maint.
  • Calibration (Audio/Video)
  • Telco/Cable Authorization
  • Preferred Priority Service
  • Discounted Service Labor, Labor Rate, Programming Rate, Truck Roll, After Hours Emergencies
Buy Now!